D100 White Balance Bracket (The following is from Nikon article number 2011)

7/24/02

An issue has been discovered that may affect the performance of the Nikon D100 "White Balance Bracketing" feature.

When Image Review (Custom Setting 1) is set to "on" and Bracket Set (Custom Setting 11) is set to "WB Bracketing" it is Possible that the White Balance bracketing feature may not perform as expected. Additionally, if Image Review is "Off" but the "Monitor" button is pressed while images are being written to the CF Card the White Balance bracket may not perform as expected. If the Card Access Light is lit this indicates that images are being written to the card.

Proper operation with the above settings should result in more than one image being photographed, each with a different white balance setting. Cameras exhibiting the abnormal behavior may photograph several images without the expected changes for White Balance settings.

Only cameras with the 1.0 version of the firmware will show this problem. To view the camera's firmware version, take a photograph and preview it on the rear LCD. Use the left or right Multi Selector to display the shooting information. If the" FIRM VER" is 1.0 please follow the steps below. Any other firmware version will not exhibit this issue.

Nikon has developed a solution for this issue that can be [erfprmed at Nikon's service center. Any user who feels that this issue might interfere with their shooting should contact Nikon and request a pick up tag. There are two ways to contact Nikon:

1. On the web, go to http://www.nikonusa.com and click the "contact Us" link at the top of the page. Choose "Photo Equipment" from the first pop-up menu and "Digital Cameras" from the second. Click "Next". On the following page enter "D100" in the Product pop-up and fill in your name full contact and shipping information.
   In the "Message" section enter "D100 Return Shipping" if you just want Nikon to e-mail you a prepaid shipping label of "D100 Return - Need Box" if you wish Nikon to send you a box with a return label to return your camera in. You should receive your shipping information the same day.
   
   
2. You may call Nikon toll-free at 1-800-645-6687; be aware that you may need to wait to speak with a representative.

After receiving your package or label, Nikon will have the camera picked up at your location and returned to the Service Department. Nikon will adjust the camera and then return it to you as soon as possible. The service and shipping will be returned at Nikon's expense.

There are no other known issues regarding the D100 at this time. This Nikon transaction, with Nikon bearing the shipping expenses, is available only in connection with this issue. For other repairs, wither in or out of warranty, please ship or bring your D100 to an authorized Nikon repair center; all costs related to shipping a product for repair are the customer's expense.

Nikon apologizes for any inconvenience that this may cause.